Discov Accessories

Shipping Policy

At Discov Accessories, we are committed to delivering your order safely, promptly, and in perfect condition. Every product goes through a careful quality check before being packed and handed over to our trusted delivery partners.

Order Processing & Dispatch

  • Once your order is successfully placed, it undergoes a final quality inspection.
  • After approval, the order is securely packed and dispatched through our verified logistics partners.
  • You will receive an order confirmation via email and/or SMS / WhatsApp after successfully placing your order. Once your order is shipped, tracking details will be shared with you.

Delivery Timeline

  • Orders are typically delivered within 2–7 business days, depending on your delivery location.
  • While we strive to meet estimated delivery timelines, delays may occur due to unforeseen circumstances such as natural events, logistical issues, or situations beyond our control. In such cases, delivery may take longer than the estimated timeline, and we will keep you informed of any significant updates.

Shipping Charges

  • Free shipping across India on orders above ₹499.
  • For orders below ₹499, a flat shipping charge of ₹49 applies.
  • Shipping charges, where applicable, are clearly displayed at checkout.

Delivery Coverage

  • We currently deliver across all serviceable pin codes within India.
  • Delivery timelines may vary based on the destination and courier partner serviceability.

Tracking Your Order

  • Once dispatched, tracking details will be shared on your registered email address and mobile number.
  • You can track your order using the provided tracking link.
  • For any assistance, you may contact us via:

Address & Delivery Responsibility

  • Customers are requested to provide a complete, accurate, and valid shipping address along with a correct pin code and contact number.
  • Discov Accessories will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided at the time of placing the order. Any refund or re-shipment, where applicable, will be subject to our Return/Refund Policy.

Delivery Attempts

  • Our delivery partners will make multiple delivery attempts at the provided shipping address, in accordance with the courier partner’s delivery policy.
  • If delivery is unsuccessful after multiple attempts, the customer may be required to collect the order directly from the courier partner’s designated location, subject to the courier’s policies.

Delivered but Not Received?

  • If your order status shows “Delivered” but you have not received it, please notify us within 24 hours of the delivery update.
  • Requests raised after this time frame may not be eligible for investigation.

Need Help?

We’re always here to assist you. If you have any questions regarding shipping or delivery, feel free to reach out to our support team.